Accessories
To purchase accessories, consumables and replacement parts please contact your Singer retailer or call 029 2079 2079.
Service
Whilst great care has been taken in the design, construction and transportation of your Singer product, please keep your original proof of purchase and this certificate in case you require any repair under warranty.
If you experience difficulties with your Singer product, please contact your retailer or contact the Singer Help Line by telephone or email. We will make every effort to assist you in solving your problem.
SINGER Help Line
Telephone: 020 7336 7986
Email: support@singerco.co.uk
The telephone line is open Monday to Friday 10.00am to 4.00pm but closed on Public Holidays and between Christmas and New Year.
Please keep the original packaging as it would be needed in the unlikely event your machine needed to be returned for repair or service.
This Guarantee covers Singer domestic sewing machines sold in the United Kingdom, the Republic of Ireland, Channel Islands and Isle of Man.
Under the terms of this guarantee defects in the machine or accessories which arise from faulty workmanship or materials will be repaired free of charge subject to the conditions set out below. Liability for consequential damage whether direct or indirect is excluded.
If it is not practical or economic to repair your machine, Bogod & Company Ltd has the option to replace it with the same or a similar machine at its sole discretion.
This Guarantee is valid for 2 years from the date of purchase. This Guarantee does not apply:
If your Singer machine requires service or a repair under this Guarantee please return it to the retailer from whom it was purchased together with the original receipt or other proof of date of purchase. Alternatively, you may return it in the original packing together with the original receipt or other proof of date of purchase, freight paid, to the Singer distributor Bogod & Company Ltd, Fortran Road, St Mellons, Cardiff CF3 0WJ.
If you do not have the original packing please contact our office and we can usually send you a set for approximately £15. This Guarantee is given by the Singer distributor, Bogod & Company Ltd, 91 Goswell Road, London EC1V 7EX.
This Guarantee does not affect your statutory rights.